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Words  in  Motion  Speech  Pathology  is  an  independent  practice  under  the  ownership  of  Words  in Motion Speech Pathology Pty Ltd.

You may contact WIM by writing to Words in Motion, Waters Edge Business Centre, Level 1, 2-8 Lake Street Caroline  Springs  3023,  by  emailing office@wordsinmotionspeech.com or  by  calling  Rose  Purdie (Privacy Officer) on 9217 6423. You have the right to gain access to the information held by Words in Motion about you and your child. Our Privacy Policy (available upon request) contains information on how you may request access to, and  correction  of,  your  personal  information  and  how  you  may  complain about  a  breach  of  your privacy and how we will deal with such a complaint.

WIM needs to collect information about you for the primary purpose of providing quality treatment. In order to fully assess, diagnose and treat your child we need to collect some personal information from you. This information will also be used for the administrative purposes of running the practice such  as  billing  you  or  through  an  insurer  or  compensation  agency.  Information  will  be  used  within the  practice  for  handover  when  another  speech  pathologist  will  be  providing  you  with  ongoing assistance.

WIM  may  disclose  information  regarding  diagnosis  or  treatment  to  your  doctor  or  other  treatment providers  only  with  your  consent.  In  the  case  of  insurance  or  compensation claims,  it  may  be necessary to disclose information and/or collect information that affects your treatment and return to work. We will not disclose your information to commercial companies, however specific service or product information as deemed suitable for your speech pathology management, may be forwarded to you by us, unless you instruct us not to forward this type of information. Your written consent will obtained at the start of your treatment in order to carry out the above activities. We do not disclose your personal information to overseas recipients. Information  at  WIM  is  stored  securely  and  only  practice  staff  have  access  to  it.  We  take  all reasonable  steps  to  ensure  that  information  collected  about  you  is  accurate,  complete  and  up-to-date. 

You  may  have  access  to  your  information  on  request  and  if  you  believe  that  any  of  the information  is inaccurate  we  may  be  able  to  amend  it  accordingly.  If you  do  not  provide  relevant personal or health information, in part or in full, to WIM it may result in incomplete assessment. This may impact on the diagnosis and the following therapy that is provided. Any concerns that you may have  about  this  policy  or  about  your  management  can  be  directed  to  Renee  Townson  (Complaints officer) on 92176423 or office@wordsinmotionspeech.com


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